FREQUENTLY ASKED
QUESTIONS

Are your products safe?

Yes of course! Our products are registered in the Indonesian Drug and Food Control or known as Badan Pengawasan Obat dan Makanan (BPOM). You can search for Multipurpose Kit on BPOM site .
How can I find more information about UR Beauty Multipurpose Kit?

You can learn all about our products on each individual product page. If you have any other questions or thoughts, let us know by emailing urbeauty.idn@gmail.com or WhatsApp us on 085174275531.
Will my product melt/dry/expire?

Of course, our products have their own expiry dates as how most cosmetic products are. However, you can always maintain the quality of our products by keeping them away from direct sunlight and storing them in a cool and dry place, away from moisture.
Where can I get UR Beauty?

UR Beauty is always ready for Indonesian UR Babes. You can always purchase it wherever you are by clicking shop now on OUR PRODUCT page. You can also buy our products directly from Shopee and TikTok Shop.
I have received my package, but there is some defect in the product. What should I do?

No need to worry, you can always contact us on urbeauty.idn@gmail.com or chat us on WhatsApp (085174275531). We will discuss it with you and send you a new product if the defect is proven to some extent.
What should I do if I receive the wrong product?

Please contact us on urbeauty.idn@gmail.com or chat us on WhatsApp (085174275531) with your unboxing video. We will send you the right product as soon as possible.

ÚR Beauty